Responsible Gaming
Our Commitment to Safe Gaming
At LeoVegas Online Pokies NZ, we're committed to promoting responsible gambling practices. Online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be 18 years of age or older to play online pokies in New Zealand. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not participate in any gambling activities.
Warning Signs of Problem Gambling
Gambling can become problematic. If you recognize any of the following signs in your own behavior, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding your gambling activity from family, friends, or partners
- Spending more time or money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to fund gambling activities
- Neglecting work, study, or personal relationships due to gambling
- Lying about the extent of your gambling
- Feeling that gambling is your only way to cope with stress or problems
- Failed attempts to cut down or stop gambling
Self-Help Tools & Responsible Gaming Features
LeoVegas and most licensed online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Establish a limit on how much you're willing to lose
- Reality Checks: Receive periodic reminders of how long and how much you've been playing
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Temporarily or permanently block your account if you need to stop gambling
We strongly encourage you to use these tools as part of your responsible gaming strategy.
Support Organizations & Resources in New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand Services
-
Gambling Helpline Aotearoa (Problem Gambling Foundation)
Phone: 0800 654 655 (Free, confidential, 24/7)
Website: www.pgf.nz
Email: [email protected] -
Samaritans Aotearoa New Zealand
Phone: 1737 (Free call/text, 24/7)
Website: www.1737.org.nz
International Resources
-
GamCare (United Kingdom)
www.gamcare.org.uk -
GamStop (United Kingdom National Self-Exclusion Scheme)
www.gamstop.co.uk -
Gambling Help Online (Australia)
www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada)
www.responsiblegambling.org -
National Council on Problem Gambling (United States)
www.ncpgambling.org
If You Need Help
Please reach out today. There is no shame in seeking support. Problem gambling is a recognized issue with effective treatments and support services available. Whether you're concerned about your own gambling or that of a loved one, trained counselors are ready to help—confidentially and without judgment.
Contact the Gambling Helpline Aotearoa at 0800 654 655 or visit www.pgf.nz for immediate support in New Zealand.
Remember
Gambling should be fun and entertaining. If it stops being fun or starts causing problems, that's a sign to take action. You have the power to regain control. Help is available—you're not alone.